Fulfilment and Delivery

Version: 11 November 2026.

Inquiry and quotation

Configure a product and send an inquiry, your own drawing or a description of your requirements. The online price is indicative. An inquiry and its automatic acknowledgement do not create an obligation to buy or pay.

We review the specifications, feasibility, price and delivery and clarify questions by telephone or email. The pro forma invoice issued after this review constitutes our quotation. Please raise any differences from your discussions with us before paying. A pro forma invoice is not a VAT invoice.

Price, payment and fulfilment

Prices are shown in pounds sterling. Net prices exclude VAT; the applicable tax treatment and total payable are confirmed before payment. Payment is by bank transfer after receipt of the quotation. Fulfilment begins after receipt of payment. The fulfilment time depends on the product and is agreed individually before payment. Changes to the configuration may affect the price or timing.

Delivery within the UK

Delivery is quoted individually according to the furniture's dimensions, weight and destination. We confirm the cost before payment and agree the delivery date separately. Unloading, carrying inside, installation and restricted access require separate agreement. Where import formalities or charges apply, we clarify responsibility and any amount payable by you before payment.

Receipt and contact

Check the furniture on arrival. Photograph any damage and, where possible, record it with the carrier. You may still report a problem without a carrier's note. The seller is HORECA SOLUTIONS LIMITED. Contact: office@horecasolutions.co.uk, +44 7799 579766.