Platform Terms

Version: 11 November 2026.

1. Operator and scope

The Stainless Factory platform at stainlessfactory.co.uk is operated by HORECA SOLUTIONS LIMITED, company number 15372109, registered in England and Wales. Registered office: 4 Watford Close, London, England, SW11 4QT. Contact: office@horecasolutions.co.uk, +44 7799 579766.

The platform is intended for business customers. You can browse the catalogue, configure furniture, view indicative prices and send inquiries free of charge and without an account. These terms cover those functions.

2. Inquiries and quotations

Information, prices and illustrations on the website are indicative. Sending an inquiry, including through the contact form, does not place an order, form a sales contract or create an obligation to pay. The automatic email confirms receipt of the inquiry only.

We review the specifications, feasibility, price and delivery and clarify any questions. The pro forma invoice issued after this review constitutes our quotation. Payment is by bank transfer after receipt of the quotation. Fulfilment begins after receipt of payment. A pro forma invoice is not a VAT invoice.

3. Using the platform

You need internet access, a current browser with JavaScript and an email address for our reply. Provide accurate details and only share material you may lawfully disclose. Unlawful content, harmful code and interference with the platform are prohibited. You may stop using the platform by closing the website. Contact us about an inquiry already sent.

4. Problems and privacy

Report platform problems to office@horecasolutions.co.uk, describing the issue and providing a reply address. We will review your report and respond. Our “Privacy and Cookie Policy” explains how we use personal data. You can save or print these terms. They do not restrict mandatory statutory rights.